Returns & Exchanges
At Decathlon, we want to ensure you are fully satisfied with your sports gear and apparel, which is why we offer a flexible return policy for up to 365 days for members. If your purchase doesn't meet your expectations, you can return it in its original condition for a full refund or exchange.
Initiate Your Return
Log in to your Decathlon account and select the items you wish to return from your order history to generate a return label.
Pack Your Items
Securely place the unworn items with their original tags and packaging into a shipping box or mailer.
Ship the Package
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or Decathlon store.
Receive Your Refund
Once our warehouse inspects and processes your return, your refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing